Nic Rossiter
Client Service Director
Ōtautahi Christchurch, New Zealand
Summary
Client service and delivery lead with a focus on clear communication, stakeholder alignment, and dependable project outcomes. Experienced in guiding digital programmes from discovery through launch alongside multidisciplinary teams.
Experience
Director
Mar 2017 – presentFullscreen Interactive
New Zealand · self-employed
Runs Fullscreen as an independent studio: owns client relationships, proposals, and statements of work, and steers delivery across web and product engagements. Works shoulder-to-shoulder with design and engineering partners so scope, risk, and expectations stay visible from discovery through launch and beyond.
Digital Project Director
Aug 2016 – Feb 2017Proximity Wellington
Wellington, New Zealand
Led digital delivery within a global agency network, turning brand and campaign briefs into executable plans. Coordinated creative, technology, and account teams so integrated experiences shipped on schedule without losing craft or commercial intent.
Digital Project Manager
Jun 2014 – Jul 2016DNA Design
Wellington, New Zealand
Managed digital and web programmes for public- and private-sector clients from discovery through go-live. Facilitated workshops, guarded schedules and budgets, and kept design and development aligned through testing, UAT, and release.
Project Manager
May 2013 – May 2014Samdog Design Ltd
Wellington, New Zealand
Delivered design-led digital work for local and national accounts, owning timelines, stakeholder updates, and scope decisions in a small Wellington studio. Kept multidisciplinary teams focused on clear outcomes as briefs evolved.
Project Manager
Sep 2010 – Jul 2012Fivefootsix
Coordinated brand and digital projects across agency accounts, bridging clients, creatives, and production. Maintained realistic milestones, clear requirements, and steady communication so campaigns and digital assets landed together.
Education & professional development
- Professional development in digital delivery, service design, and account leadership (ongoing).
Skills
Account & stakeholder management · Project governance & SOWs · Workshop facilitation · Quality assurance & UAT coordination